Last updated: April 1, 2026
Duey Compliance, Inc. · California, United States · legal@getduey.com
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Duey Compliance, Inc. ("Duey," "we," "us," or "our"), a corporation organized under the laws of the State of California, governing your access to and use of the Duey Compliance platform, including any associated websites, mobile applications, software, tools, APIs, and related services (collectively, the "Service" or "Platform").
By (a) clicking "I Agree" or any similar acceptance button, (b) creating an account, (c) accessing or using the Platform, or (d) paying for a subscription, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity, and in that case "you" refers to that entity.
If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Platform following any update to these Terms constitutes acceptance of the revised Terms.
Duey Compliance is a business compliance management platform that helps small and medium-sized businesses identify, track, and manage their regulatory compliance obligations. The Service functions as an obligation discovery and management engine — surfacing compliance requirements across business licenses, permits, filings, registrations, and regulatory deadlines that apply to your specific business profile.
The Service currently focuses on the State of California and will expand to additional states and jurisdictions over time. Features of the Service may include, but are not limited to:
Duey is a technology platform, not a law firm, accounting firm, or licensed professional services provider. Nothing in the Service constitutes legal advice, tax advice, accounting advice, or any other form of regulated professional advice. See Section 7 (Compliance Information Disclaimer) for important limitations.
You must be at least eighteen (18) years of age and legally capable of entering into binding contracts to use the Service. The Service is intended for use by businesses and their authorized representatives. By registering for an account, you represent and warrant that you meet these eligibility requirements.
To access most features of the Platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for all activity that occurs under your account, regardless of whether such activity is authorized by you.
You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any multi-factor authentication tokens. You agree to:
We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials. We reserve the right to suspend or terminate any account that we reasonably believe has been compromised.
Each business entity may maintain one primary account. You may add multiple authorized users to your business account subject to the limitations of your subscription plan. You may not create multiple accounts to circumvent plan limitations or for any other purpose.
The Service is offered on a subscription basis with various plan tiers that may differ in features, usage limits, number of authorized users, and price. Details of available plans are set forth on our pricing page at getduey.com/pricing and are subject to change with notice as described in Section 15.
By selecting a paid subscription plan, you authorize us to charge the payment method you provide at the then-current subscription price, on a recurring basis (monthly or annually, as selected), until you cancel. All fees are stated in U.S. dollars. We use third-party payment processors and do not store your complete payment card information on our servers. You agree to:
All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes associated with your subscription, excluding taxes based on our net income.
We may offer a free trial period for new subscribers. At the end of the free trial, your account will automatically convert to a paid subscription unless you cancel before the trial period ends. We reserve the right to limit free trial eligibility to first-time subscribers and to modify or discontinue trial offers at any time.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting our support team at support@getduey.com. Cancellation takes effect at the end of the current billing period — you will retain access to the Service through that date.
Except as required by applicable law, all subscription fees are non-refundable. If you cancel mid-period, you will not receive a prorated refund for unused time. However, if we terminate your account without cause, we will provide a prorated refund for the unused portion of your current billing period. Disputes regarding charges must be submitted to us within sixty (60) days of the charge date.
We may modify subscription prices at any time. For existing subscribers, price changes will take effect at the next renewal date following at least thirty (30) days' advance notice by email. Your continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your own internal business compliance purposes. The Service may not be resold, sublicensed, or used to provide services to third parties without our express written consent.
You agree that you will not, and will not permit any authorized user or third party to:
You are solely responsible for all content, data, and information you submit to the Service ("User Content"). You represent and warrant that your User Content does not violate any applicable law, infringe any third-party right, or constitute false, deceptive, or misleading information about your business or its compliance status.
The Service, including all software, algorithms, databases, text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Duey IP"), is owned by Duey Compliance, Inc. or its licensors and is protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service or any Duey IP.
You retain all ownership rights in your User Content. By submitting User Content to the Service, you grant Duey a non-exclusive, worldwide, royalty-free, sublicensable license to use, process, reproduce, store, and transmit your User Content solely as necessary to provide and improve the Service. We will not sell your User Content to third parties or use it for purposes unrelated to providing the Service.
If you provide any feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use, incorporate, and exploit such Feedback in any manner without compensation or attribution to you.
The Service aggregates, processes, and presents information derived from public regulatory databases, government sources, and third-party data providers. Such underlying government data may be subject to separate use restrictions. Duey makes no representation that all regulatory information displayed on the Platform is available for any particular use beyond your internal compliance management.
If you believe that material on the Service infringes your copyright, please send a notice to our designated DMCA agent at legal@getduey.com with the information required by 17 U.S.C. § 512(c)(3). We will respond to valid DMCA takedown notices in accordance with applicable law.
CRITICALLY IMPORTANT: Duey is a technology platform that aggregates and presents regulatory information. We are not a law firm, accounting firm, or licensed professional services provider. Nothing in the Service constitutes legal advice, tax advice, or any other form of regulated professional advice.
All compliance information, obligation summaries, deadline alerts, regulatory guidance, and related content provided through the Service ("Compliance Information") is provided for general informational and organizational purposes only. The Compliance Information does not constitute, and should not be relied upon as, legal advice, tax advice, regulatory advice, or professional services of any kind.
Your use of the Service does not create an attorney-client relationship, accountant-client relationship, or any other professional-client relationship between you and Duey Compliance, Inc. or any of its employees, contractors, or affiliates. Communications through the Service are not privileged.
While we make reasonable efforts to ensure the accuracy and completeness of Compliance Information, we cannot guarantee that all information on the Platform is current, complete, or accurate. Regulations change frequently. You acknowledge and agree that:
For any significant compliance decision — including but not limited to license applications, permit filings, regulatory responses, or enforcement matters — we strongly recommend consulting a licensed attorney, certified public accountant, or other qualified professional familiar with the specific laws applicable to your business. Duey may facilitate connections to third-party compliance professionals but does not endorse, warrant, or assume responsibility for the advice or services of any such professional.
Use of the Service does not guarantee that your business is, or will remain, in compliance with any law, regulation, permit condition, or government requirement. Duey expressly disclaims any warranty that use of the Platform will result in regulatory compliance or prevent regulatory violations, fines, penalties, or enforcement actions.
The Service may integrate with, link to, or rely upon third-party websites, platforms, data sources, APIs, and services ("Third-Party Services"), including government databases, payment processors, and professional directories. We do not control Third-Party Services and are not responsible for their content, accuracy, terms of use, or privacy practices. Your use of Third-Party Services is subject to their respective terms and policies, and you access them at your own risk.
Your privacy is important to us. Our collection, use, and sharing of personal and business information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
We will treat the business information you submit to the Service as confidential and will not disclose it to third parties except as set forth in the Privacy Policy, as required by law, or as necessary to provide the Service. You agree to maintain the confidentiality of any non-public information about our Service, pricing, or technology that you may access in connection with your use.
You may terminate your account at any time by canceling your subscription through your account settings or by contacting support@getduey.com. Termination does not entitle you to a refund except as described in Section 4.6.
We reserve the right to suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, for any of the following reasons:
Upon termination: (a) your license to use the Service immediately ceases; (b) we may delete your account and User Content after a reasonable retention period; and (c) all provisions of these Terms that by their nature should survive termination shall survive, including Sections 6, 7, 11, 12, 13, 14, 16, 17, and 18. We will provide you with the ability to export your User Content for a period of thirty (30) days following termination unless we terminated your account for cause.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DUEY COMPLIANCE, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
13.1 IN NO EVENT SHALL DUEY COMPLIANCE, INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 IN NO EVENT SHALL DUEY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO DUEY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).
13.3 THE LIMITATIONS OF LIABILITY IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.
You agree to defend, indemnify, and hold harmless Duey Compliance, Inc. and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
The Service currently focuses on compliance obligations within the State of California. Duey intends to expand coverage to additional states and jurisdictions over time. You acknowledge that:
We reserve the right to modify, update, enhance, suspend, or discontinue any aspect of the Service at any time. We may also update these Terms at any time. If we make material changes, we will notify you by email to the address associated with your account at least fourteen (14) days before the changes take effect. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of the changes. The most current version of the Terms will always be available at getduey.com/terms.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. This section requires individual arbitration of disputes and waives your right to participate in a class action. You have the right to opt out within 30 days of first accepting these Terms.
Before initiating formal dispute resolution, you agree to contact us at legal@getduey.com to describe the dispute and attempt to resolve it informally. We will attempt to resolve the dispute within thirty (30) days of receiving your notice. This informal resolution requirement is a precondition to arbitration or any other formal proceeding.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") shall be resolved by binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures, except as modified herein. The arbitration shall be conducted by a single neutral arbitrator, shall take place in Sacramento, California (or via videoconference at either party's request), and shall be conducted in the English language.
Either party may bring an individual claim in small claims court if the claim qualifies. Either party may also seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING.
Arbitration fees shall be allocated in accordance with JAMS fee rules. If you are an individual consumer whose claim is for $10,000 or less, we will pay all JAMS filing, administration, and arbitrator fees, unless the arbitrator determines your claim is frivolous.
You may opt out of this arbitration agreement by sending written notice to legal@getduey.com within thirty (30) days of first accepting these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration.
These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Except for claims subject to arbitration under Section 17, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Sacramento County, California for any claims not subject to arbitration.
These Terms, together with the Privacy Policy and any additional terms or order forms you have agreed to, constitute the entire agreement between you and Duey regarding the Service and supersede all prior or contemporaneous understandings, negotiations, or agreements, whether oral or written.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
No failure or delay by Duey to exercise any right or enforce any provision shall constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Duey to be effective.
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
We may provide notices to you via email, in-app notifications, or by posting on the Platform. You agree that email notices are effective when sent to the address you have on file. Notices to us must be sent to legal@getduey.com.
We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, pandemics, government actions, wars, labor disputes, internet or telecommunications failures, or third-party service outages.
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
From time to time, we may offer access to beta features that are not yet generally available. Beta features are provided "as is" without any warranty, may be modified or discontinued at any time, and are excluded from any service level commitments or support obligations.
The relationship between you and Duey is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or franchise relationship.
Your acceptance of these Terms electronically is legally binding to the same extent as a physical signature under applicable law, including the Electronic Signatures in Global and National Commerce Act (E-Sign Act). You agree to receive records and communications from us electronically.
Last updated: April 12, 2026 · Version 1.0